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Carnaby Echoes Accessibility Statement



This accessibility statement applies to the Carnaby Echoes app for Apple and Android mobile devices.

The app encourages visitors to explore the cultural heritage of the Carnaby area of London.

The Carnaby Echoes app was originally published in 2013, but has recently been updated to comply with WCAG 2.1 guidelines.

The app was commissioned by Shaftesbury PLC and developed by Calvium. 


Accessibility features

The new version of the app includes a number of features intended to make the user experience accessible to all. 

These follow WCAG 2.1 guidelines, for example:

1.1 Text alternatives

  • Text alternatives are provided for all non-text media (e.g. images and audio)

1.2 Time-based Media

  • For all time based media (e.g. prerecorded audio) a text transcript within the app is provided

1.3 Adaptable

  • Content does not restrict its view and operation to a single orientation
  • ARIA Landmarks and audio tags added to all elements of each screen to enable navigation

1.4 Distinguishable

  • Colour contrast optimised to at least 4.5:1
  • Ability to control playback (i.e. pause and play) on all audio

2.1 Keyboard accessible

  • The app does not use a keyboard at any point

2.2 Enough time

  • Time-based content includes audio and video. All audio and video playback is controllable with play/pause button
  • Transcript text is also provided for all narrative audio content

2.3 Seizures and physical reactions

  • There is no flashing within the app

2.4 Navigable

  • Multiple ways to access all key content (i.e. main audio content accessible via Map screen or via Sites screen)
  • All screens titled
  • Section headings used throughout

3.1 Readable

  • Default human language is programmatically identifiable

3.2 Predictable

  • Navigational mechanisms are consistent across screens
  • Components that have the same functionality are identified consistently

3.3 Input Assistance

  • There is no input requirement within the app

4.1 Compatible

  • Names and roles of all screen components are identifiable via audio tags


Reporting accessibility issues with the app

We’re always looking to improve the accessibility of the app. If you find any problems not listed on this page or believe we’re not meeting your accessibility requirements, please contact us at this email address:



Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).


Technical information about this website’s accessibility

Shaftesbury PLC and Calvium are committed to making the Carnaby Echoes app accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.


Compliance status

This app is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.


Preparation of this accessibility statement

This statement was prepared on 14 July 2021. It was last reviewed on 07 July 2021.

This app was last tested on 14 July 2021. The test was carried out by Calvium Ltd.

All pages within the app were tested and reviewed for accessibility requirements.